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Terms of use

Terms and Conditions of Pre-Order and Sale

Orders. Any orders for Products placed through the Website are binding. All order quantities are firm, and you may not cancel or modify any order, except as set forth in this Agreement.

Pricing and Payment. You agree to pay the price for the particular Product you are purchasing listed on the LIMA website by credit card in accordance with the payment procedures described on the Website.

Transfer of Risk and Title; Refunds. Risk in the Product passes to you on LIMA’ delivery of the Product to the carrier, and you are responsible for any loss or damage to Products from that point. Title to the Product passes to you upon LIMA’ receipt of payment for the Product. LIMA may in its discretion offer you a full-refund of the Product if you cancel your order at least 15 days before the shipment date by contacting LIMA at team@meetlima.com.

Personal Use Only; Restrictions. You shall use the Product only for personal purposes and are not purchasing the Product with the intention to resell the Product in manner whatsoever. You shall not reverse engineer any Product or use the Product to create a competitive product.

Replacement of Faulty Product. If you believe any Product shipped to you is faulty, contact LIMA at support@meetlima.com to troubleshoot the Product and if necessary request a return. LIMA may, in its discretion, accept returns for goods that are defective or damaged provided that notice of such damage is given to LIMA within 15 days of your receipt of such goods. No returns will be accepted by LIMA thereafter. You will comply with LIMA’ returns procedures when returning products. LIMA is under no obligation to accept any returns of Products where the defect or fault was caused by you or the defect or fault occurred after shipment by LIMA. LIMA will ship a replacement Product to you only after receipt of the allegedly faulty Product by LIMA.

Intellectual Property. LIMA and its licensors own all intellectual property rights in the Products. You shall acquire no interest or rights in LIMA’ intellectual property by virtue of this Agreement.

Warranties. EXCEPT TO THE EXTENT THAT WARRANTIES ARE REQUIRED BY LAW, THE PRODUCTS ARE PROVIDED “AS IS”, WITH ALL FAULTS. LIMA EXPRESSLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY PATENTS, OR FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL LIMA BE LIABLE FOR ANY COLLATERAL, CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR USE OF THE PRODUCTS, EVEN IF LIMA SHALL HAVE BEEN ADVISED OF SUCH POTENTIAL DAMAGES.

TO THE EXTENT PERMITTED UNDER LAW, IN NO EVENT SHALL LIMA’ LIABILITY FOR DAMAGES ARISING IN CONNECTION WITH ANY PRODUCT EXCEED THE PURCHASE PRICE OF THE PRODUCT PAID BY YOU. THESE LIMITATIONS WILL APPLY WHETHER THE LIABILITY ARISES IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, UNDER STATUTE OR OTHERWISE.

Any legal proceedings against LIMA relating to this Agreement shall be filed within one (1) year after shipment of the applicable Product to you. Some states do not allow the exclusion or limitation of liability of consequential or incidental damages, so the above exclusions may not apply to all users; in such states, liability is limited to the fullest extent permitted by law. Indemnity. You alone are responsible for the manner in which you use the Product. You shall defend, indemnify and hold harmless LIMA and its officers, directors, employees and agents (“Indemnitees”) from any liabilities, damages, losses, expenses, costs and attorneys’ fees arising from your use of the Products not expressly in accordance with this Agreement or from any claim or suit made against the Indemnitees as a result of such conflicting use.

Force Majeure. LIMA shall not be liable for any breach of this Agreement to the extent arising from any factor outside LIMA’ reasonable control.

Entire Agreement. This Agreement represents the entire agreement governing LIMA’ Product supply relationship with you. This Agreement incorporates LIMA’ Privacy Policy, which is available here: www.meetlima.com/privacy. Any prior discussions and agreements between you and LIMA and any general purchase conditions or other document issued by you relating to the purchase of LIMA products will not apply, unless LIMA expressly agrees otherwise in writing signed by an authorized representative of LIMA. You may not assign or transfer this Agreement to any third party.

Applicable Law and Jurisdiction; Compliance. All disputes arising out of or relating to these Terms and Conditions of Pre-Order and Sale or the Product, shall be resolved exclusively by binding arbitration before a single arbitrator (the “Arbitrator”) in accordance with the Commercial Arbitration Rules of the American Arbitration Association (the “AAA”) then in effect and the further procedures set forth herein. (For information on the AAA and its rules, see www.adr.org.) The arbitration shall be conducted in Boston, Massachusetts, unless the Arbitrator shall determine that that venue is not reasonably convenient to all parties, in which case the Arbitrator shall determine another venue that is. In the event that the AAA is unavailable or unwilling to administer the arbitration, and the parties are unable to agree to a substitute, a substitute shall be appointed by the court. The Arbitrator shall have authority to issue any and all remedies authorized by law. The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 2 et seq., and the laws of the Commonwealth of Massachusetts without reference to principles of conflicts of laws. Notwithstanding any rules of the AAA to the contrary, any claims shall be adjudicated on an individual basis only, and YOU HEREBY WAIVE ANY RIGHT TO BRING ANY CLAIM AS A REPRESENTATIVE OF A PROPOSED CLASS, ON AN AGGREGATED OR MASS BASIS, OR AS A PRIVATE ATTORNEY GENERAL, OR TO CONSOLIDATE ARBITRATION PROCEEDINGS WITHOUT THE CONSENT OF ALL PARTIES THERETO. Any award rendered by the Arbitrator shall be final, conclusive and binding upon the parties hereto. In connection with any arbitration proceeding pursuant to these terms and conditions, unless the Arbitrator shall determine otherwise, each party shall bear its own costs and expenses. Notwithstanding the foregoing, you may at your option file an individual claim in any small claims court for disputes or claims within the scope of its subject matter jurisdiction if such court has personal jurisdiction. The Company does not hereby waive any defense that such jurisdiction may be lacking in your jurisdiction. Without derogation of the parties’ obligation to arbitrate as set forth herein, for any claims other than those in small claims court, jurisdiction for any court proceedings arising out of or relating to these terms and conditions, the Website or the Product shall be vested exclusively in, and venue shall be laid in, the state or federal courts sitting in Boston, Massachusetts, except that, following confirmation of an arbitration award in a state or federal court in Boston, Massachusetts, a judgment arising therefrom may be executed in any court of competent jurisdiction.

Miscellaneous. If any provision of this Agreement is held to be unenforceable, it shall be severed and the remaining provisions will remain enforceable. The severed provision will be replaced by an enforceable provision most nearly reflecting the intention of the parties. This Agreement shall not be modified, nor compliance with any provision waived, except in writing signed by both parties. LIMA’ failure to insist upon strict performance of any of the provisions contained in this Agreement shall in no way constitute a waiver of its rights as set forth herein, at law or in equity, or a waiver by LIMA of any other provisions of prior, concurrent or subsequent default by LIMA in the performance of or compliance with any of the terms and conditions set forth herein.